To upload files to your hosting account, an FTP account is required.
Log in to control panel.
Under Account Manager, choose FTP Management.
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Press the Create FTP Account button on the right.
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Provide a username for this account, as well as a secure password. To generate a secure password automatically, click the little dice icon. Reveal the password by clicking the little eye icon.
The four options Domain
, FTP
, User
, and Custom
indicate the access granted to the FTP account.
Domain
Provides complete access to the entire account.
Ideal for:
- Single account owners or company executives
- Backing up entire account
FTP
Provides complete access to only the public_ftp folder.
Ideal for:
- Receiving large files as a large file relay
User
Specific access under the main website document root.
Ideal for:
- None that Mediadrive is aware
Custom
Provides access to only the folder and it’s subfolders selected. This is the best option if unsure.
Ideal for:
- Limiting access to a staff member
- Limiting access to a third party
- Providing maintenance access to a single website
Using either the Domain
or Custom
options is preferred in almost all cases. The Domain
option is non-configurable, but the Custom
option will prompt you for a path to the sub folder. Here’s an example of us limiting access to the docs.mediadrive.ca
domain’s website.
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Once selected, press the Create
button.
Accessing the FTP system
Once an account is created, you can use it with any popular FTP client. A few examples are:
To connect, you’ll want to use the following information inside the FTP client.
Hostname: ftps://yourdomain.com
Username: yourusername@yourdomain.com
Importantly, replace yourdomain.com
with the domain you created an FTP user for, and the hostname should start with ftps://
.
When connecting, you may receive a warning about the connection not being verified, which is generally safe to dismiss.